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Table of contents:

Table of contents:

  1. Why do you need an extension number?
  2. How to type an extension number from a mobile?
  3. Automatic set of extension number from smartphone
  4. How to dial an extension number from the city?

When sets of phone numbers of large enterprises, it is often necessary to use additional numbers to communicate with the desired department or person. These rooms serve to organize the coordinated work of employees. But often difficulties may occur due to how to properly type an extension number.

Why do you need an extension number?

Offices of modern companies are premises separated by partitions into separate sections. Each sections are employees who perform a certain job. All jobs are equipped with computers and phones. To communicate with a specific employee, you need to type the main number of the company. After the connection, an extension number is recruited for installing the necessary contact.

It is worth noting that the rules for a dialing for all mobile operators are one. You type the code from which the numbers are beginning (+7), the code that is inherent in your operator (XXX) and (XXXXXX) subscriber number. Examples of operator code: 966, 495, 909, 965 for the mobile system Beeline.

The use of additional rooms is widespread due to their convenience, speed, easy to use and cost savings for additional equipment. Given the fact that all employees have their own mobile phones, and many and homely, virtual stations allow you to translate a call to any of them. In this case, calls can be translated not only to phones, but also on skype or voice mail.

How to type an extension number from a mobile?

So, if there is a question how to type an extension number from a mobile phone, you should use the instructions:

  1. First of all, the company's phone number is studied. As a rule, it includes two parts: the first is the main number, and the second one, which is usually taken into the brackets - added.
  2. On mobile, the main number of the enterprise is gaining and the call key is pressed.
  3. You must connect to the answering machine that should be completely listened to avoid failure and need to recruit the number. The answering machine at the end of his message will list the main additional numbers and will suggest to dial the necessary.
  4. Next will be the characteristic signal, after which you need to enter an extension number and wait for the answer.
  5. When a set of an extension number from a mobile transition to the tone mode is optional, because on the mobile it is done automatically.
  6. In the case of an incorrect connection, the automatic telephone exchange should not be disconnected in order to re-dial the number. In this case, refer to the response and ask it to independently switched you on the desired specialist or department. Most likely, the employee of the firm will take your situation loyally and fulfill the request. But, in case of failure, simply enter the extension number again.

Automatic set of extension number from smartphone

How to dial an extension number from a mobile smartphone? Complex operating systems allow you to program smartphones for calls to additional numbers.

For a home apparatus, this set of dialing is not suitable due to the lack of sign plus on the disk or on the keyboard. There are other rules here.

  1. First, you must dial the number of the enterprise to determine the required time interval for entering an extension number.
  • Immediately after the connection occurs, enter an extension number. If it happened, then by gaining a number, you should use such functions as a pause or comma.
  • If I had to expect sound with the autonomous system of all options, then use such options as a pause or a point with a comma.
  • These actions relate to both a smartphone on Android meringue and Apple smartphone.
  1. Enter the phone to "Contacts".
  2. Now you need to click "+" to create a new contact and choose the number to which you want to attach an extension number. To do this, press the selected contact and select "Edit".
  3. Next, you need to press the area near the section with the phone number. To enter a new number, you may need to press the "+" icon.
  4. At this stage, enter the number. If you have already entered the main number, then you need to install the cursor.
  5. In the case of using the iPhone, the "+ * #" keys are pressed, which are located at the bottom of the keyboard. If a smartphone is used based on Android, then you need to go to the next step.
  6. If the extension number is entered immediately, the method with "pause" is used. On the iPhone, press the pause key to enter the semicolon, and then an extension number is entered. On Android is required on the keyboard to dial a comma and after entering an extension number.
If you are using a smartphone, then the pause will be done automatically, and the input of the extension number will be completed after the call.
  1. If before entering an extension number, you have to listen to all options, you can choose a function with "expectation". To do this, the "Wait" button is pressed on the iPhone, then the point is introduced, and after - an extension number.
Before you enter an extension number, the smartphone will wait for a call for some time.
  1. Before leaving the contacts, you must click "Save Changes" or "Done."
  2. Test the number by making a call.

How to dial an extension number from the city?

If there is a question how to type an extension number from the urban, it should be noted that this action is more convenient to perform on a push button, since the disk work, as a rule, only in a pulse mode and may not have the necessary functions. Expose numbers from city phones are gained in two ways: in tone mode and pulse set.

Didn't get the answer to your question? Offer authors the topic.

Pulse set

There are situations where PBX can support only pulse sets. How to type an extension number on a landline phone in such cases?

First, you should connect the connection and only after that go to the tone mode. As a rule, it uses the "*" key, but in different models of phones there may be various transition methods, so if the problem occurs, you can use the instructions for the phone.

It should be noted that it is more convenient to call on additional numbers from a stationary phone than from mobile, since the latter's tariffing is produced as on urban, and the time is considered from the moment of connection with the answering machine. As a result, separation may occur due to an insufficient amount of money in the account.

How to dial an extension number in the tonal mode

Before typing an extension number in the tone mode, you should find out how to properly translate your device into tone mode.

Usually, by default, all phones are configured to the pulse mode. It differs from a tonal characteristic crackle. If the number is recruited in the tonal mode, then you can hear individual tones. If an autoinformer is used, you need to perform a set of different combinations of numbers, which is impossible at a pulse mode. For short-term inclusion of the tone mode, "*" is used, but upon subsequent calls, the tone mode is turned off.

  1. To transfer the pulse mode to the tone, you should take instructions for the phone and explore the item concerning this issue. For Siemens Gigaset phones, the tone mode is switched in the following combination: the call key is pressed, then the function is called "10", after which the menu opens in which you want to press the "1" key (tone mode).
  2. For Voxtel phones, the tone mode is performed as follows: the programming button is pressed, then the "* -2-2" key combination. After the audio signal appears, you need to press "*" and the "Programming" key. DECT phones on the base have a button that switches the pulse mode to the tonal.
  3. To turn on the tone in modern Panasonic devices, it is necessary to explore its side and find a special slider there. It must be moved to the "tone" mode. More old models are not equipped with such a slider, so you will need to go to the menu, find the "Call Programming" option and select "Tonal Dial Mode".

How to dial an extension number in the tonal mode

After your phone is configured to the required mode, you should find out how to dial the extension number in tone mode:

  1. Phone numbers of enterprises including additional numbers consist of two parts, one of which is an additional number and is usually enclosed in brackets. To connect to the desired department, you must dial the main number and the call key on the keyboard, as a result of which you connect to the answering machine.
  2. Make sure the phone is configured to the tone mode of operation. If this is not the case, you should simply press the "Star". Some phones have a special PULSE-TONE button, and some originally work in tone mode.
  3. After the device switches to the tone mode, you can start entering the digits of an extension number. If there are short signals of different frequencies during the digit set, you can conclude that the transition to the tone mode has occurred successfully.
  4. Next you need to type an extension number and wait for an answer.

Have you ever had to recruit additional numbers? Which phone did you do it - mobile or stationary? Tell us about it in the comments.

Dred70.

[93.9K]

7 years ago In order to dial additional number You need a push-button phone, so from the disk stationary, how much do not twist the disk, go out in Tonal mode will not work. It is in a tone mode and a set of an additional number occurs. To go to the tone set, you need to press the keyboard located in the lower left corner of the keyboard " star

"(Star symbol). And then start a set of an extension number.

From a mobile phone, a set of an extension number occurs after a set of the main and response of the operator or a robot informant without pressing the "asterisk" symbol, as you do not need to do this in your mobile phone.

The author of the question chose this answer as the best. Xarfax

[154K]

3 years ago In order to dial With the need to dive

We are often faced in those situations when you need to call one of the departments (divisions) of a large organization.

In this case, the phone number consists of 2 parts:

1) Main number.

2) an extension number that allows you to connect with a division or person. In order to Dial an extension number

On the phone, you need:

1) Enter the main number.

2) After that, you can hear the response of the operator or answering machine, from which you can get information about exactly which additional number you need to dial to associate with one or another department.

On smartphones, you can dial an extension number after clicking on the pause button.

3) For a set of an extension number, you need the phone to be in a tone mode. If mobile phones are already working in this mode, then in the case of a fixed telephone you need to click on the "Tone" button.

4) Now only dial the digits of the extension number.

Tvoy nlo

[22.1K]

6 years ago

To dial an extension number, it is usually necessary to just click * on the tube (this is the so-called tonal mode), then dial the additional number of the desired person. In principle, this will not be difficult to make neither in a stationary phone, nor mobile.

In order to type an extension number, you must first call the main number, wait when the tube on the remote side is removed (usually the voice machine is answered) and it will be clearly or implicitly proposed to dial an additional number. Then, if necessary, translate the phone to the tone dial mode and dial an additional number.

[154K]

All cell phones work in the tone dialing mode. Almost all push-button inpatient phones can operate in a tonal dial mode (and many and work). If necessary, such phones can be translated into tone mode by pressing the * button (asterisk). If you have a disk phone, then you cannot dial the number in the tone mode. But in this case, you can use a bipper (beeper), a special device with buttons that can play the sounds of a tone set. But recently such devices are relatively difficult to find.

Nelli4ka.

[110K]

If the number for which you need to call, consists of two parts - the main and added (it is written mainly in parentheses), you need to separate these two parts as an asterisk.

For example, they scored the first part of the number, heard the beep. Immediately press "*" and dial an additional part. Do not forget to translate the phone to the tone mode.

If it fails to contact, there is an option - to reach the first part of the number, and ask to connect to the desired department to which the extension number corresponds.

Sometimes after a set of the main part, you can hear the voice of the operator, in this case you just need to dictate the additional part to it.

Irishhenka

If it fails to contact, there is an option - to reach the first part of the number, and ask to connect to the desired department to which the extension number corresponds.

[40.4K]

5 years ago

[93.9K]

I do not know how to type an extension number on a stationary room, but I know how to do it on your mobile, since I just called it myself. From mobile First, type the main number and wait for the answering machine, after 2-3 seconds. Type the addition.

Milonika. [16.4K]

If it fails to contact, there is an option - to reach the first part of the number, and ask to connect to the desired department to which the extension number corresponds.

The extension number can only be gained in the tonal mode, so if you are calling from the city number, and your device does not have an asterisk on the layout, then you will not be able to type the added. And if the asterisk is, then after the beeps, click the asterisk and press the extension number. From the mobile phone, you gain an additional immediately after the answer without pressing the sprocket.

Andrey in B.

If it fails to contact, there is an option - to reach the first part of the number, and ask to connect to the desired department to which the extension number corresponds.

[208K]

It depends on what phone the conversation goes. If this is an ordinary stationary telephone, then everything is correct, first press *, and then dial an extension number. If this is a modern cell phone, then in most models, especially smartphones, you just need to go to the set section and immediately dial additional numbers.

[93.9K]

Dolfanika

[366K]

The extension number is dial on your mobile device as a regular number. Switched to the digit set section and dial the desired digits of the extension number. We have no landline phones for a long time, but if someone else has stayed, then you first click on the star and then a set of digits of an extension number.

[user blocked]

[54K]

You will have to first click (dial) * on your mobile or home phone keypad (on old disk - it does not work), and then the same extension number, and on mobile to the end, the call key.

Milena 88.

[2.7K]

  • Usually, after the dialing of the urban number and the appearance of the beeps, you need to click * (asterisk) to transfer the phone to the tone mode, and then dial an extension number.
  • Do you know the answer?

What does the extension number mean. How to dial the number to

What does the extension number mean and how to dial it from mobile

Sometimes it is necessary to introduce additional digits to contact the desired specialist at the contact number of the enterprise. We will tell you what is a "additional number" and explain how it can be gained from the phone. Read detailed instructions equipped with illustrations.

What does the extension number of the outgoing call mean If a company employs many employees, they usually have different zones of responsibility. Each of them can advise the client only by the matter to which he deals directly by duty. For example, on the main phone you are convened to the main office of the company. You can send to the sales department or translate into technical support. In this case:

Sales Department helps to purchase goods. It usually comes to contact when questions arise in terms of delivery, payment or range. It is also useful if there are difficulties at the order layout.

The technical support worker tries to prompt how to fix the happening breakdown. Perhaps he will agree with you about a personal visit to eliminate the problem.

As can be seen from the example, the responsibility zones of technical support staff and the sales department do not intersect. The presence of a single communication channel in the form of a shared phone allows not to confuse customers. This means that to phon with the desired specialist, an additional number is used to dial from a stationary or mobile phone.

It is possible to find it in brackets, next to the company's main telephone. It represents the second part of the room and is entered after the first one. The kit can be carried out both immediately and after some expectation.

To visually see such an extension number, open the "Contacts" section on the site of the organization you are interested in. You can also ask her number from other employees, or to listen to the end of the instruction in the execution of the answering machine.

  1. The extension number is also called "
  2. internal
  3. " It usually consists of four digits. This is a special code identifier. The first 2 digits mean a division, and the second refer to a specific workplace.
  4. The rapid establishment of communication between the client and employees allows you to save time. You will also not distract other specialists with questions that they definitely do not know the answer. Storing many numbers and confused between them either will not need. After all, only 4 additional numbers are distinguished by one department from the other.
  5. How to dial an additional number from a mobile phone

Calls to the extension numbers are carried out through mobile and stationary devices, as well as on Skype. If the old device does not have a tone set function, you can connect a bipper to it. This is a special tool created for stationary aggregates.

In the old phones, the pulse is used instead of a tone mode. This means that the connection is established by closing contacts. At the same time, in the tonal mode, the phone sends signals at certain frequencies.

How to dial an extension number from a modern mobile device:

Enter the desired combination of numbers.

Listen to a message from the answering machine.

If the robot advises to translate the device into tone mode, ignore this recommendation. Mobile phones by default work in it.

  1. Find out what an extension number is typing to go to the desired section or contact the desired specialist. This may inform the answering machine.
  2. Enter the correct combination and expect.
  3. If a failure fails, do not despair. When a call is reset, simply repeat the above sequence of actions. In case of accidental switching to the administrator, ask him to translate you to the desired specialist.
  4. Most likely, you will need to call the keyboard for dialing. It is impossible to reset the call. Make the phone screen active. Find the button to call the keyboard. It may look like a closely grouped selection of small squares.
  5. Automatic entry of an additional number

Many mobile phones support the preservation of additional numbers in the device's memory. This means a significant simplification of the set process. This feature is especially useful in situations when a person has often to call at a certain additional number.

  • For automatic input, you must specify the main phone first, and then pause or wait. Only after that you will need to dial additional numbers.
  • How to save the extension number mobile:

    Dial the main phone number.

    Find a visually button with an icon in the form of three vertically located points. Tap on it.

    In the pop-up window, select the desired option. You will need to add either a pause of 2 seconds long, or wait.

    When choosing the first option, a comma will appear at the end of the number. Now you can enter an additional numeric combination.

    If you are tapped by the "Add Wait" button, there will be a point with a comma.

    Enable waiting on a smartphone

    Now the phone will automatically call in the desired service at the additional number.

    To find out whether you need a point or comma, contact the same organization in manual input mode. Evaluate the waiting time required before entering the desired numbers.

    Old phones may not support the function of the automatic set of an extension number. Therefore, you will have to introduce a combination every time. To simplify life, write it down and place in a prominent place.

    How to type an extension number from a mobile phone

    If you have ever tried to get through to the desired department of a large organization, then you can imagine how long this process can be. The need to overcome various voice menu annoying many subscribers, although all such menus serve as one goal - to send people with specific requests to the desired unit. Below we will analyze how to dial an extension telephone number of a specialist from your mobile phone.

    What is an extension phone number?

    The extension number is an internal number, usually consisting of 3-4 digits assigned to the employee, command or department. It is "added" because it is added to the main telephone number of the company, and can cover a large number of employees and units. If the client wants to dial the number of your company in search of a specific employee or department, it can be automatically sent to the desired location by using the functional of the extension number. There are many routes and shortcuts specifically designed to use such an option in order to save business time and its subscribers.

    Principle of operation distribution services

    Extension numbers are just numbers that are added to the main telephone number. Typically, such extensions consist of 3-4 digits, but there are cases that companies have 6 and 7-digit codes.

    1. Additional codes work quite simple. Suppose Oleg and Oksana are employees of your company, and you assign codes 130 and 123 accordingly. Whenever Oleg needs to call Oksana, he simply dials 123. If Oleg and Oksana are in different departments of the company, and you have appointed different numbers for these departments, it will be taken into account when dialing the number. Let's say Oleg from the sales department with an extension 12, and Oksana from the financial department with expansion 14. Oleg had to dial something similar to 14-123 to get to Oksana, and Oksana, respectively, will be 12-130, respectively, to call Oleg. But this is done not from mobile, but from a landline phone.
    2. If an external call from the client goes, then your main service number is added to the full number number. For example, if your main service phone 1234567, then you can indicate 1234567-130 so that the client gets to your department. Of course, provided that the code 130 belongs to you.

    Find a visually button with an icon in the form of three vertically located points. Tap on it.

    How to dial an extension number from a smartphone

    If you dial an extension number (Special code) An employee on the smartphone, then you cannot avoid automatic operators and their automated dialogues that occupy a long, and often precious for us, time. For the passage of data of automated operators, we will need when you use a symbol that denotes pause () or infinite wait (;).

    At the same time, it is recommended to call such a number in advance to understand how much time in seconds will be required before entering the digits of the extension code. To make a call to the extension number, do the following: Open the phone application on your mobile device;

    Dial the main number for which you want to call;

    At one time, only a domestic or office telephone number existed for us, he is stationary or urban. We could make local (urban), long-distance and international calls. In even more distant times, telephone stations operated on telephone stations and we easily twisting the handle of the buzzer of your telephone, heard their response, called the subscriber who would like to hear and receive a connection.

    1. Now in our life rapidly broke
    2. mobile connection

    And with her a huge variety of brands and mobile phone models.

    but

    The principles of mobile telephones are one And it's despite their huge variety. Only the difference in the use of individual regimes of a stationary and mobile phone has been preserved.

    Many stationary phones have retained the pulse mode of operation. This mode when the phone transmits signals by closing and opening the telephone line.

    What you need for a set of an additional subscriber

    Switch into the tone (tonal) mode, i.e. after dialing and answering the subscriber, we must click on the phone (button) * (asterisk), and in some cases the + key (plus), which means switching to the tone mode.

    After that, to dial additional, or as more often they say the extension number.

    In the tonal mode, the phone calls the subscriber by transmitting the signal at a certain frequency, where each digit is assigned its frequency.

    Phones with an additional subscriber began to appear due to the expansion of the range of services offered by telephone equipment manufacturers. In the office of any enterprise, you can now install a mini-automatic telephone station, which will have a basic number and several hundreds of additional, which allows not only to provide telephone communications to all employees of the enterprise, but also makes their work more ordered, logical, and ultimately more productive .

    1. Modern mini PBX
    2. - This is a high-tech product that allows you to work with certain programming and settings without the participation of the operator, in automatic mode to conduct dialogs with subscribers, offer them to choose to connect with one or another additional subscriber.

    We will also have to master and take such an additional service service. So that it was simple and understandable, it is necessary to imagine a fairly simple algorithm of the telephone network, where there are additional subscribers. The main subscriber is one, and the added is fixed or directly at a specific employee, or, which is more often for a specific function.

    The most remarkable example, perhaps, can serve any large telephone company, such as MTS, Beeline, MegaFon, etc. By calling any of these companies, you will hear the auto operator's answer, which will report where you called, and will suggest to gain one of the additional numbers depending on the purpose of your call. In addition, he will suggest you to wait for the operator's answer, with whom you can talk "live" and whose broader powers than the answering machine.

    Knowing an additional "callsign" of a particular employee, you will just be asked to ask the operator to connect with this additional "character". The same communication systems are established in our time in all major banks, major public organizations, in the communal services and other services.

    Mobile phones that we use are already working in a tonal mode, i.e., we do not need to switch to the tone mode, we do not need, and by following the tip of the operator or answering machine, click on your phone or another digit phone. In some cases, you will need to press the "asterisk" or "lattice". This will tell you the operator or auto operator of the subscriber to whom you called. Step-by-step action Understand the added numbers is completely simple: Examine the telephone organization where you are going to call. If it consists of two parts, the extension number will be specified at the end of the main in brackets, or designated as "ext.". Dial the main phone and wait for the operator's answer. If you are answered by a "alive" operator, then you are in the dialog with him to connect it to the subscriber with the subscriber you need, calling him extra numbers, or express the request to connect with a specific person, department or separation. If the auto operator respives, then listen to it to the end and follow the options offered by them. For example, it can be proposed: "To connect to the client work department, press" 2 ", etc.

    Consider that the countdown of the call time, and therefore the payment, according to the added number begins with the moment the operator's answering server is responding, and not since the connection with the desired subscriber.

    If you type, let's say, "large bank", and in response, the answering operator offers first advertising, and then lists the list of extensions, then pay all this traffic to you.

    For the most part, telephone specialists do not recommend calling the phone with an additional number from a mobile phone. This is primarily due to the irrationality of payment of traffic, when, for example, you will listen to advertising from the answering machine, and to further actions on the set of additional number have not yet proceeded, since the answering machine does not "announce" the menu at its disposal. And besides, the telephone equipment of the subscriber being called with an additional number could be outraged and can not work correctly with modern mobile communications.

    If your device is equipped or equipped with

    1. Program for online calls

    2. , for example, Skype, then the challenge of an additional subscriber can be carried out and

    3. Special programs for online calls

    Such as "click on the number icon (square with dots) and enter an additional digit" when it will be necessary.

    Some organizations still use several stationary devices to try not to miss a single call. And in this case, to get through to a specific employee (for example, to solve the financial question) is almost unrealistic. Companies that use virtual PBXs do not know such a problem, because their customers are always dialing to the desired specialist. What is the secret?

    1. The added number is called a short number from 1-5 digits, which is allocated for a specific department or employee. It is added to the main number of the company and are used to simplify communication within the team. When the client is typing the main number, in a special voice message, it is offered to dial the short number numbers for communication with the desired employee or department. The service saves subscriber time and provide a quick client connection with the desired operator. You can enter an extension number on a landline phone or mobile.

    2. How to gain an extension on mobile

    3. Below, we describe how the extension number from the smartphone is recruited:

    4. Choose the desired contact in the phone book, call the main virtual number of the company.

    In a pause, the robot proposes to enter the extension number of the desired employee or division. .

    After the introduction of an additional combination, we expect a connection.

    How to enter an extension number on a stationary phone

    To get through from a stationary phone to a corporate number with an additional combination, the client needs:

    Call the main number and wait for an answering machine.

    After greeting to listen to the offer to type an additional combination (in the absence of a voice greeting, go to the short number set immediately). .

    Translate a telephone to the tone mode.

    After moving to a tone set, enter an extension number.

    What you do not need to do

    1. Set multiple phones - for each department You can specify on the company's website all existing numbers, for example: "(495) 773-45-46 - Procurement Division", "(495) 773-47-49 - Advertising Division", "8 (903) 667-98-78 - Phone Consultant Ivan Ivanova. "

    But when a call, the client may face an unpleasant situation - he will simply do not respond or a specialist will not be in place. The loyalty to the company flies down, and your competitors with a virtual number receive a long-awaited client.

    Or the client will be mistaken and will not call the department. There it will be "sent" and will make call back. That is, a person will need to call again: re-dial the room, hang on the line and hope that the next specialist will be to those who need it.

    2. Create a mega-specialist who knows the answers to all-all questions We will be realistic. A large company should understand that the competence of each employee should be "deep" in its particular field of activity. Sales Managers should make high-quality cold calls, effectively taking incoming and talk about the benefits of services (goods) for the client. The technical support department should be perfectly understood in the settings, and not in the design of a loan for a specific service (product).

    If you want to "create" a specialist who knows everything, then, alas, come across a disappointing result: knowledge will be superficial, and the employee himself will stretch on such a "immortal" position at all long. What is really necessary

    Configure additional (internal) numbers for your employees.

    Additional (internal) Number is redirection of calls from a short number to a regular phone number (urban, SIP or mobile), which you indicated in your personal account. When a call, the Subscriber hears a voice greeting, where he is offered to gain an extension number of a specialist, so as not to hang on the overall line. This method will allow you to organize a qualitative connection of the client with departments and specific specialists.

    Visually this number is different and most often consists of 4 digits, for example, 8234 or 9980. Typically, the first two digits mean either the sequence number in the redirect list, or affiliates to a specific department (consulting, sales, etc.), and the second two have two Attitude towards the sequence number of the department employee. Well, if a brief instruction on how to call on an extension number will be in voice. Another question that can interest the client - how to gain an extension number from the mobile. Usually, you need to click the "pause" button after the main number dial, and then continue to enter numbers. Small minus:

    • To contact the manager for the additive number, the client needs to know it (this number). Therefore, at the initial interaction stage, specify the internal numbers - and when talking on the phone, and when communicating by email.
    • Great advantage:
    • In addition to optimizing the distribution of external calls according to your employees, you also receive a convenient means of communication within the company. And free - even if your team is distributed in different offices, branches and cities. In order to contact a colleague from another office for free, any employee is enough to score its internal four-digit number.
    • Benefit or extra load?
    • The client who immediately contacted the specialist needs to him is the potential profit of your company. And the indication of additional numbers is another advantage in organizing the telephonization of your offices.

    Undoubted pluses settings internal numbers For you and your customers are:

    Saving time due to the instant translation of the call to the employee of a particular division or personal manager of your client;

    increasing loyalty to the company due to the ability to configure a voice or music message that is played during forwarding to the internal number;

    reduction of costs for renting office space through the work of remote employees;

    the absence of missed calls, since the employment of one number works forwarding to another free number of employee;

    • The high image of the company is due to the modern communication device between your departments and branches.
    • Any customer wants a personal attitude towards himself and, of course, high-quality service. Such a small detail like
    • Adjusting additional numbers

    may become a big step towards meeting your customers' needs. Uncomplicated instructions in voice greetings explaining how to type an extension number from a disk or mobile phone, will also show the subscriber that you are really interested in calling it.

    Saving time when communicating with customer employees with clients and among themselves is an important factor in the effectiveness of communications. Therefore, telephony means are becoming increasingly more popular to minimize the search for those responsible and necessary to subscriber. One of the most relevant and effective methods of telephone optimization is an extension number that is also called internal. With its help, call forwarding is made by the face that has powers and competencies to solve the issue of a caller.

    The internal number of the subscriber is an opportunity to contact the desired employee not only on city telephone, but also a mobile, SIP, Skype account on electronic gadgets. When using it, calls are redirected from a short number. The subscriber hears a greeting and using voice instructions is gaining an extension number - this allows you to "lead" from the main line and organize communication with intermediaries.

    The mechanism is implemented using numeric identifier codes, which are assigned to individual lines or divisions of the company. Before you call the additional number, you need to type the main, and then the internal connecting subscribers with the people you need. Therefore, in the code four digits - from 0001 to 9999. The first two indicate the number of units in the overall forwarding list, and the second to personal, identifying employees.

    What is an extension number from the point of view of digital telephony? This is part of the cloud PBX, a call for redirection in a single communication space. Interior phone:

    erected physical, spatial boundaries between employees and clients of the company;

    • will help to establish work without additional costs for renting premises, purchase office equipment and installation of engineering networks;
    • It will help to access employees, wherever they are - it can be connected to home, mobile phone personnel, and before typing added, it will be enough to call the main number of the company.
    • Principle of operation of additional numbers
    • How to call in the inner number and what is the basis of the principle of its work? Useful communication tool is widely used in companies, where the units "physically" are isolated from each other, and cause the necessary employee from the office at the other end of the corridor is inconvenient. The subscriber is gaining the main urban number of the company (often the only one), and after the connection is internal.

    Before calling with an extra number, you need to know. Therefore, if the system has been installed recently, or a company has many heterogeneous partners and customers, recommend writing in voice greeting a brief instructional ad. At the setting step, there is an extension number in all forms of communication.

    >

    Modern urban phones are equipped with Pulse-Tone switches to select modes. If the subscriber's PBX supports the tone set, before calling the inner number, you need to translate the phone switch to the Tone position. If only the pulse mode is provided, you need to call and press the "Star" button. All the following clicks of the phone keys will be transmitted as tone signals. Switching will not be needed if the subscriber uses a mobile phone.

    How to call for additional numbers from mobile phones?

    • Standard action before calling an extension number from a mobile - pressing the "pause" button after a set of the main stationary phone. Then you need to enter the remaining digits of the employee / department code. We will analyze how to type an extension number from a mobile phone step by step:
    • Examine the company's phone: its first part is a landline number, then the supplement is in the brackets;
    • Before you bring an extension number from mobile, type the main and wait for the connection with the answering machine;
    • Completely listen to the message so that the link does not fail, and in the end concentrate on the enumeration of the internal numbers;
    • After the proposal to type the desired combination of numbers and the beeps, enter it from your mobile phone and wait for an employee's answer.

    Before calling the additional number from the mobile, you do not need to translate the phone to Tone mode. This happens automatically. In some cases, the PBX connects the subscribers incorrectly, but it is not worth "throwing up". You should ask for a person who answered the call, independently switch the subscriber to the desired internal number. If it failed, you will have to enter all the numbers again.

    Why in business need additional numbers and how to configure them Modern digital solutions - the ability to optimize financial and temporary communication costs in any organization. What does the supplement number for the company mean? It: time optimization by practically instant transfer of subscribers to personal managers;

    the ability to abandon the installation of individual telephone lines for all sectors and cabinets of the company and get a convenient means of internal communication;

    • Improving the quality of customer service and the ability to miss a single valuable call (if one is busy, the subscriber is redirected to any of the free);
    • Reducing the cost of organizing client service - with additional numbers, employees will be able to work remotely;
    • Strengthening the company's customer loyalty, improving its reputation and image and so on.

    To connect internal phones, you must resort to the support of professional distributors of telecommunication solutions, which include the creation of a virtual PBX. Experts will tell how to recruit an additional number of intra-program communication, configure voice instructions for customers and will help realize all the advantages of effective and progressive tools. This will provide the company for the convenience of work and success in the market competitive wrestling for the client.

    Journal

    Profomiment

    greeting you! We are glad to offer you a step-by-step instruction, how to type an extension number from a mobile phone and stationary.

    But to begin with, it is worth paying a couple of words what such an extension number and why it is needed. To do this, you just need to submit a simple classic picture. For example, the office of the company A la "phone" in which there are many employees. Each employee is a separate specialist who can only give advice in some one sphere. For example,

    Katya knows how to sell the phone.

    1. Masha knows how to buy a phone.
    2. Ivan knows how to fix the phone.
    3. Katya, Masha and Ivan work, as already mentioned, in the office of the company A la Telephone. Firm number 123-45-67. If you need to get through to Ivan to ask him "how to fix the phone", Ivan has its own extension number, which you can contact him.
    4. By the way, we recently published an article on how to find a person on a mobile phone. We recommend reading, suddenly your phone is already in someone in control.
    5. If you do not know the extension number, you can't get to Ivan. To find out the extension number of Ivan, you need to climb either the company's website, or ask him for the administrator on the main phone. In any case, we hope that you figured out what an extension number is. Now let's post step by step how to type an extension number on your mobile device.

    Most often, the extension number of the phone is indicated in brackets next to the main number in the contacts section on the company's website. Or, when you call the support service of a company, the answering machine suggests you to type an extension number.

    You can dial an extension number manually, during the dialing process to the required service, or automatically, which is available on modern smartphones and other mobile devices.

    Manual entry of an extension number from mobile

    Dial the desired number.

    Wait until the answering machine is answered.

    If the answering machine asks you to go to the tone mode, then do not pay attention. Mobile devices are already working in this mode. Therefore, just skip this step, I do not react to it. Listen to what an extension number you need to dial that the system redirect you to the desired specialist or the split server section. Enter the desired number and wait for the answer.

    It may happen in such a way that a failure will occur and the administrator will answer you. Do not rush to hang the phone. Just ask a person to translate you at the desired additional number to the desired department to the right person.

    Automatic input of an extension number from mobile

    Modern mobile smartphones allow you to create a telephone number in which a pause will be set, waiting, then enter an extension number to repeat this procedure in manual mode each time. For example, you often call mobile support service. You know that after you get the main number, the answering machine will offer a lot of extension numbers.

    By the way, you can read the article on how to find out the balance, fare and phone number, to then set contacts with the desired additional numbers. In general, you need the phone to wait the necessary pauses and then introduced the desired figure, so let's turn to the mobile device. Go to the dialing section: Figure 2. Window input numbers mobile Type the desired number and Contact Troyatyia .

    As shown in the figure, clicking on it (although it is more correct to say, making a single tap, because the movement of the touch screen is called the tap and double tap). By the way, if you often use a mobile phone, you may be interested to know how to make a screenshot of the screen on your smartphone with android Figure 3. Troytheater causes additional functions for entering the number

    You will appear a pop-up window with additional features for a dialing:

    Figure 4. To the main phone number you can add a pause and waiting to enter an extension number. Depending on what you need, click

    "Add pause"

    or

    "Add Waiting"

    Pause is a comma

    ","

    Figure 5. If you choose a pause, it will look like a comma next to the number

    Waiting is indicated by a comma dote

    ";"

    Figure 6. If you choose Waiting, it will look next to the point in the form of a semicolon

    To create a contact with an automatic set of an extension number, you must call in advance by the necessary phone, understand how long it is required before entering additional digits to know, you need a pause or need to wait. When you experienced contact with an additional number, you can save it. Now your mobile will be automatically dialing into the phone with an additional number, even if it takes a few minutes. By the way, did you know that now you can not change the phone number to change the mobile operator to always use the favorable tariff plan? We recommend reading about it here. And also do not forget to disable you on your phone unnecessary to you paid services that you can be connected without your knowledge. Information about this is in this article.

    It often happens so that you call some kind of company, and the answering machine asks you to go to the tone mode. Do not panic! Just let's go to a brief and simple explanation that it is and what to do with it. How to drive to tone mode

    On the mobile phone, the transition to tone mode is not required, since mobile devices initially work in this mode. Therefore, when a answering machine tells you "Go to the tone mode and type such a number", you simply dial the right number.

    The need to move into tone regime applies to stationary phones, as Russian PBXs (automatic telephone stations) work mainly in a pulse mode. What is a tone mode on the phone, and the tone mode differs from the pulse Briefly and intelligible:

    Tonal mode This mode when the phone bets the signal in the form of frequency. When you want to find a certain radio station, you usually know its frequency, for example 105 FM. Another radio station can be 101 FM and so on. Similarly, the phone in tone mode sends signals to the telephone station. Different frequency corresponds to different numbers of the number. Pulse mode This mode is when the phone transmits a closure signal and operating a telephone line. If when using a stationary phone (and they are usually wired, that is, they are conducted from them to the telephone station itself) you hear clicks when the number is set, this is a pulse transmission. Usually a certain number corresponds to the same number of clicks. But zero corresponds to 10 clicks. The long pause between the set allows the system to highlight the desired numbers, transforming them into the room.

    But we, of course, will not be strongly delved into the principle of operation of these regimes, as it is too difficult for a simple person, and however, it is not necessary. Therefore, we turn quickly to how to go to the tone mode from the stationary phone.

    If your stationary

    The phone is a device with buttons

    , then on it, find the one where there is an asterisk "*". Its necessary to click to switch the phone into a tone mode when you ask an answering machine about it:

    Figure 7. To go to a tone mode from a button inpatient phone, find the key "*" or letter

    "T"

    If you for any reason still have difficulty switching the phone to this mode, you should take instructions. There must contain information on this topic.

    If you have thrown out the instructions or cannot find it, you should not worry. Just type in the search bar of Yandex or Google the name of the company and the model of your phone (such information, as a rule, is on the phone itself on the side or on the back side on the sticker or special print, as well as on the product box) plus the word "instruction". After entering the name and model of the phone to the address bar of the search engine, with the word "instruction", click "ick". Open the site you like with the description and find the information you need. If you do not find the appropriate data on one site, open the next site. Sometimes, depending on the model of the stationary telephone device, it may be necessary to press "+" to enter the tone mode, or determine the "*" or "+" keys. Also, the transition to T-mode can be specified by switching between the "*" and "#" keys. Also on some models of stationary push-button phones there is a "T" button, which can designate the transition to the desired mode. In this case, you should also refer to the phone instructions.

    If yours

    The phone is a disk apparatus,

    When sets of phone numbers of large enterprises, it is often necessary to use additional numbers to communicate with the desired department or person. These rooms serve to organize the coordinated work of employees. But often difficulties may occur due to how to properly type an extension number.

    Why do you need an extension number?

    Offices of modern companies are premises separated by partitions into separate sections. Each sections are employees who perform a certain job. All jobs are equipped with computers and phones. To communicate with a specific employee, you need to type the main number of the company. After the connection, an extension number is recruited for installing the necessary contact.

    The use of additional rooms is widespread due to their convenience, speed, easy to use and cost savings for additional equipment. Given the fact that all employees have their own mobile phones, and many and homely, virtual stations allow you to translate a call to any of them. In this case, calls can be translated not only to phones, but also on skype or voice mail.

    How to type an extension number from a mobile?

    So, if there is a question how to type an extension number from a mobile phone, you should use the instructions:

    1. First of all, the company's phone number is studied. As a rule, it includes two parts: the first is the main number, and the second one, which is usually taken into the brackets - added.
    2. On mobile, the main number of the enterprise is gaining and the call key is pressed.
    3. You must connect to the answering machine that should be completely listened to avoid failure and need to recruit the number. The answering machine at the end of his message will list the main additional numbers and will suggest to dial the necessary.
    4. Next will be the characteristic signal, after which you need to enter an extension number and wait for the answer.
    5. When a set of an extension number from a mobile transition to the tone mode is optional, because on the mobile it is done automatically.
    6. That for the transition to the tone mode is needed a special bipper:

    Automatic set of extension number from smartphone

    How to dial an extension number from a mobile smartphone? Complex operating systems allow you to program smartphones for calls to additional numbers.

    1. First, you must dial the number of the enterprise to determine the required time interval for entering an extension number.
    • Immediately after the connection occurs, enter an extension number. If it happened, then by gaining a number, you should use such functions as a pause or comma.
    • If I had to expect sound with the autonomous system of all options, then use such options as a pause or a point with a comma.
    • These actions relate to both a smartphone on Android meringue and Apple smartphone.
    1. Enter the phone to "Contacts".
    2. Now you need to click "+" to create a new contact and choose the number to which you want to attach an extension number. To do this, press the selected contact and select "Edit".
    3. Next, you need to press the area near the section with the phone number. To enter a new number, you may need to press the "+" icon.
    4. At this stage, enter the number. If you have already entered the main number, then you need to install the cursor.
    5. In the case of using the iPhone, the "+ * #" keys are pressed, which are located at the bottom of the keyboard. If a smartphone is used based on Android, then you need to go to the next step.
    6. If the extension number is entered immediately, the method with "pause" is used. On the iPhone, press the pause key to enter the semicolon, and then an extension number is entered. On Android is required on the keyboard to dial a comma and after entering an extension number.

    If you are using a smartphone, then the pause will be done automatically, and the input of the extension number will be completed after the call.

    1. If before entering an extension number, you have to listen to all options, you can choose a function with "expectation". To do this, the "Wait" button is pressed on the iPhone, then the point is introduced, and after - an extension number.

    Before you enter an extension number, the smartphone will wait for a call for some time.

    1. Before leaving the contacts, you must click "Save Changes" or "Done."
    2. Test the number by making a call.

    How to dial an extension number from the city?

    If there is a question how to type an extension number from the urban, it should be noted that this action is more convenient to perform on a push button, since the disk work, as a rule, only in a pulse mode and may not have the necessary functions. Expose numbers from city phones are gained in two ways: in tone mode and pulse set.

    There are situations where PBX can support only pulse sets. How to type an extension number on a landline phone in such cases?

    First, you should connect the connection and only after that go to the tone mode. As a rule, it uses the "*" key, but in different models of phones there may be various transition methods, so if the problem occurs, you can use the instructions for the phone.

    It should be noted that it is more convenient to call on additional numbers from a stationary phone than from mobile, since the latter's tariffing is produced as on urban, and the time is considered from the moment of connection with the answering machine. As a result, separation may occur due to an insufficient amount of money in the account.

    How to dial an extension number in the tonal mode

    Before typing an extension number in the tone mode, you should find out how to properly translate your device into tone mode.

    Usually, by default, all phones are configured to the pulse mode. It differs from a tonal characteristic crackle. If the number is recruited in the tonal mode, then you can hear individual tones. If an autoinformer is used, you need to perform a set of different combinations of numbers, which is impossible at a pulse mode. For short-term inclusion of the tone mode, "*" is used, but upon subsequent calls, the tone mode is turned off.

    1. To transfer the pulse mode to the tone, you should take instructions for the phone and explore the item concerning this issue. For Siemens Gigaset phones, the tone mode is switched in the following combination: the call key is pressed, then the function is called "10", after which the menu opens in which you want to press the "1" key (tone mode).
    2. For Voxtel phones, the tone mode is performed as follows: the programming button is pressed, then the "* -2-2" key combination. After the audio signal appears, you need to press "*" and the "Programming" key. DECT phones on the base have a button that switches the pulse mode to the tonal.
    3. To turn on the tone in modern Panasonic devices, it is necessary to explore its side and find a special slider there. It must be moved to the "tone" mode. More old models are not equipped with such a slider, so you will need to go to the menu, find the "Call Programming" option and select "Tonal Dial Mode".

    After your phone is configured to the required mode, you should find out how to dial the extension number in tone mode:

    1. Phone numbers of enterprises including additional numbers consist of two parts, one of which is an additional number and is usually enclosed in brackets. To connect to the desired department, you must dial the main number and the call key on the keyboard, as a result of which you connect to the answering machine.
    2. Make sure the phone is configured to the tone mode of operation. If this is not the case, you should simply press the "Star". Some phones have a special PULSE-TONE button, and some originally work in tone mode.
    3. After the device switches to the tone mode, you can start entering the digits of an extension number. If there are short signals of different frequencies during the digit set, you can conclude that the transition to the tone mode has occurred successfully.
    4. Next you need to type an extension number and wait for an answer.

    What is a bipper and how it works

    Figure 8. So the device looks like Beeper

    To transfer a stationary phone into a tone mode, if the phone itself does not have such a function.

    To bring the device to T-mode using a bioper, it is applied to the microphone of the handset (the microphone is where you need to say) and already on the bipper you need, which tells you the answering machine. Beeper sends the desired frequency signal to the virtual keyboard, which works on the other side of the connection.

    To transfer a stationary phone into a tone mode, if the phone itself does not have such a function.

    By the way, are you already the owner of a smartphone or tablet? If not, we recommend reading an article in pursuit of popularity: is it worth buying a smartphone or tablet today?

    In the case of an incorrect connection, the automatic telephone exchange should not be disconnected in order to re-dial the number. In this case, refer to the response and ask it to independently switched you on the desired specialist or department. Most likely, the employee of the firm will take your situation loyally and fulfill the request. But, in case of failure, simply enter the extension number again.

    Have you ever had to recruit additional numbers? Which phone did you do it - mobile or stationary? Tell us about it in the comments.

    December 11, 2011.

    Author

    LikeProst!

    How to dial an extension phone number

    By typing the phone number of a large enterprise, most often have to face the need to set an extension number to contact the right person or department. These rooms allow the firm to organize the coordinated work of employees. However, many are faced with difficulties related to how to properly type an extension number.

    • Instruction Instruction
    • Explore the phone number of the company. If it consists of two parts, then the first will be responsible for the main number of the firm, and the second, which, as a rule, is taken into the brackets, for the addition. It is he who will allow you to connect to the desired department. Dial the main number of the organization on the phone and call. You will be answered answering machine. Explore the phone number of the company. If it consists of two parts, then the first will be responsible for the main number of the firm, and the second, which, as a rule, is taken into the brackets, for the addition. It is he who will allow you to connect to the desired department. Dial the main number of the organization on the phone and call. You will be answered answering machine.
    • It is necessary to listen to its fully greeting, otherwise a failure may occur and you will have to recruit the number. At the end of the message, you will hear the listing of the main addition numbers and the proposal to dial the desired after the characteristic signal. It is necessary to listen to its fully greeting, otherwise a failure may occur and you will have to recruit the number. At the end of the message, you will hear the listing of the main addition numbers and the proposal to dial the desired after the characteristic signal.
    • Check that your landline phone is in the tone mode of operation. This is necessary in order to normally contact the added number. If it is disabled, then you simply click the "Star" button on the phone, which is under the main set buttons. A number of telephone sets for these purposes are equipped with a special PULSE-TONE button. If the device is initially operating in tone mode, then simply proceed to the set of an extension number. Check that your landline phone is in the tone mode of operation. This is necessary in order to normally contact the added number. If it is disabled, then you simply click the "Star" button on the phone, which is under the main set buttons. A number of telephone sets for these purposes are equipped with a special PULSE-TONE button. If the device is initially operating in tone mode, then simply proceed to the set of an extension number.
    • Wait for the phone switching to the tone mode. Start entering the digits of the extension number, while you will hear short signals at different frequencies. This means that you have successfully switched to the tone set. Wait for the phone switching to the tone mode. Start entering the digits of the extension number, while you will hear short signals at different frequencies. This means that you have successfully switched to the tone set.
    • Dial the extension number and wait for the answer. In some cases, PBX can fail and connect you incorrectly. If this happened, you need to contact the response and ask him to independently switch to the desired number. As a rule, the employees of any firm are loyal. Otherwise, it will be necessary to recruit the main and additional numbers. Dial the extension number and wait for the answer. In some cases, PBX can fail and connect you incorrectly. If this happened, you need to contact the response and ask him to independently switch to the desired number. As a rule, the employees of any firm are loyal. Otherwise, it will be necessary to recruit the main and additional numbers.
    • Do not make calls from mobile phones to the extension numbers. The fact is that they do not always support the tone mode of the PBX, as a result of which you are unlikely to give. Also these calls are charged as urban, and the countdown begins from the moment you got through to the answering machine. As a result, you may be disconnected due to lack of funds on a mobile account. Do not make calls from mobile phones to the extension numbers. The fact is that they do not always support the tone mode of the PBX, as a result of which you are unlikely to give. Also these calls are charged as urban, and the countdown begins from the moment you got through to the answering machine. As a result, you may be disconnected due to lack of funds on a mobile account.
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    How to dial an extension number from a smartphone

    If you dial an extension number (Special code) An employee on the smartphone, then you cannot avoid automatic operators and their automated dialogues that occupy a long, and often precious for us, time. For the passage of data of automated operators, we will need when you use a symbol that denotes pause () or infinite wait (;).

    At the same time, it is recommended to call such a number in advance to understand how much time in seconds will be required before entering the digits of the extension code. To make a call to the extension number, do the following: Open the phone application on your mobile device;

    Dial the main number for which you want to call;

    What it is?

    1. Now in our life rapidly broke
    2. mobile connection

    And with her a huge variety of brands and mobile phone models.

    but

    The principles of mobile telephones are one And it's despite their huge variety. Only the difference in the use of individual regimes of a stationary and mobile phone has been preserved.

    Many stationary phones have retained the pulse mode of operation. This mode when the phone transmits signals by closing and opening the telephone line.

    What you need for a set of an additional subscriber

    Switch into the tone (tonal) mode, i.e. after dialing and answering the subscriber, we must click on the phone (button) * (asterisk), and in some cases the + key (plus), which means switching to the tone mode.

    After that, to dial additional, or as more often they say the extension number.

    At one time, only a domestic or office telephone number existed for us, he is stationary or urban. We could make local (urban), long-distance and international calls. In even more distant times, telephone stations operated on telephone stations and we easily twisting the handle of the buzzer of your telephone, heard their response, called the subscriber who would like to hear and receive a connection.

    What it is?

    1. Now in our life rapidly broke
    2. mobile connection

    And with her a huge variety of brands and mobile phone models.

    but

    The extension number is a special code assigned to the telephone line or the company's division. It is distinguished by two components:

    Many stationary phones have retained the pulse mode of operation. This mode when the phone transmits signals by closing and opening the telephone line.

    What you need for a set of an additional subscriber

    Switch into the tone (tonal) mode, i.e. after dialing and answering the subscriber, we must click on the phone (button) * (asterisk), and in some cases the + key (plus), which means switching to the tone mode.

    After that, to dial additional, or as more often they say the extension number.

    ","

    Figure 5. If you choose a pause, it will look like a comma next to the number

    Waiting is indicated by a comma dote

    ";"

    Figure 6. If you choose Waiting, it will look next to the point in the form of a semicolon

    leading phone number of the enterprise;

    Additional connecting subscriber with a specific department or personally with an employee.

    On the mobile phone, the transition to tone mode is not required, since mobile devices initially work in this mode. Therefore, when a answering machine tells you "Go to the tone mode and type such a number", you simply dial the right number.

    The extension number consists of four digits. The first two are the number of the unit in the list of forwarding, and the two seconds are a personal employee identifier.

    From the point of view of digital telephony, an additional number is an forwarding point in. A mobile phone employee, a communicator program on its PC or tablet, Skype account or city network number can be performed.

    But we, of course, will not be strongly delved into the principle of operation of these regimes, as it is too difficult for a simple person, and however, it is not necessary. Therefore, we turn quickly to how to go to the tone mode from the stationary phone.

    If your stationary

    The phone is a device with buttons

    , then on it, find the one where there is an asterisk "*". Its necessary to click to switch the phone into a tone mode when you ask an answering machine about it:

    How to dial an extension number on your mobile if you have a smartphone?

    For owners of mobile phones, the problem becomes the fact that the operator starts to take money from the phone account from the moment of connection. Therefore, if the call to the line is not free, then users try to do without listening to the message with the name of departments and numbers. Holders of smartphones can dial any extension numbers using the pause button. To do this, you need to dial the necessary numbers, wait for the connection. Then click on the pause (its icon is usually located on the call screen) and enter additional numbers. You can try to start input immediately after the connection without pressing the pause button, but this option does not always turn out. With any error, in this case, it is best to put the tube and call back. That's all, now you know how to dial an extension number on a mobile phone.

    Algorithm of actions:

    Modern mini-PBXs are high-tech products that allows you to work with certain programming and settings without the participation of the operator, automatically conduct dialogs with subscribers, offer them to choose to connect with one or another additional subscriber.

    Tonal mode, this mode when the phone bets the signal in the form of frequency. When you want to find a certain radio station, you usually know its frequency, for example 105 FM. Another radio station can be 101 FM and so on. Similarly, the phone in tone mode sends signals to the telephone station. Different frequency corresponds to different numbers of the number.

    Pulse mode, this mode when the phone transmits a closure signal and operating the telephone line. If when using a stationary phone (and they are usually wired, that is, they are conducted from them to the telephone station itself) you hear clicks when the number is set, this is a pulse transmission. Usually a certain number corresponds to the same number of clicks. But zero corresponds to 10 clicks. The long pause between the set allows the system to highlight the desired numbers, transforming them into the room.

    If your landline phone is a device with buttons, then on it, find the one where there is an asterisk "*". Its necessary to click to switch the phone into a tone mode when you ask an answering machine about it:

    Figure 7. To go to a tone mode from a stationary phone, find the key with the "*" or letter "T"

    If your phone is an apparatus with a disk, then a special bipper is needed to go to the tone mode:

    What are the additional numbers need?

    The single telecommunication space of the virtual number in the cloud PBX erases real physical boundaries and reduces the distance. Its ability to build activities of various commercial and public structures without additional costs for premises, office equipment, etc. Costs.

    If you are interested in calling a mobile phone in Germany, you must dial the prefix. The same thing happens if you call a fixed number, the prefix never changes, because it does not apply to the type of telephony you use, and to the national territory you find the phone.

    However, you should not put the number 49 on the mobile phone number you want to call. Before you pick up 00, which is an international exit prefix to the whole world. Thus, the scheme is as follows. You should know that if you are interested in calling a fixed number, the route will be the same, except that after the prefix 49 you must add a local prefix. However, you do not need to know all local prefixes, as the usual thing in Germany is that when someone gives you a phone number, you specify the first numbers that belong to the local code.

    Modern companies are a premises separated by bulkheads to individual sections. These sections are the staff who perform their work. Each workplace is equipped with a computer and telephone. To contact a specific person, you need to call the company's main number. When the connection occurs, you type an extension number, after which the desired contact is installed.

    After the consumption of the amount of data contained in the tariff can be continued with throttle speed. The data is a fixed tariff component and cannot be deactivated. In the month of activation and completion, the amount of data is proportional. Free units do not apply to services and special call numbers, information and premium services, as well as call forwarding. Free units are valid until the end of the month. In the month of liberation and termination, free units are provided in proportion.

    The use of additional numbers is expanding because they are convenient, fast and easy to use, you do not need to spend money on additional equipment. Taking into account the obvious fact, which is that all employees have their own cellular and, many have yet survived, home phones, the virtual station allows you to translate call to any of them. Translation can be performed not only on the phone, but also on SKYP or voice mail.

    • The amount of data is valid until the end of the month. The network operator reserves the right to automatically disable the connection after 24 hours. To use the Internet abroad, some devices require roaming data. On the month of release and completion, the amount of data is provided on a proportional basis.
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    International call to mobile phone from home phone :

    With home, you can even pick up mobiles that are in the department of other states.

    This should be guided by the Unified Rules for the Set of International Numbering:

    Constant 8-ka led by the entire combination.

    We go out for international relationship using a combination 10 is an international access code.

    Next follows the country code. Next follows the country code.
    The code of the city of foreign power (for a set of home users) or cellular operator, followed by the subscriber. And in graduation - actually the number of mobile communication subscriber itself. Will be useful to view As you see - there is nothing complicated. But it is worth noting that the mobile still stands to write somewhere, as it is not always possible to remember long combinations of numbers.
    As for the encodings of countries, numerous telephone directories will come to help, which are in any post office. Also similar information saturated many sites on the expanses of the World Wide Web. For example, here are some codes of the CIS countries and the Baltic States: We picked up information also about other popular destinations in Europe: The country
    Austria 43. Italy 39.
    Bulgaria 359. Norway 47.
    United Kingdom 44. Poland 48.
    Hungary 36. Portugal 351.
    Germany 49. Romania 40.
    Greece thirty Finland 358.
    Spain 34. France 33.

    Czech

    • 420.
    • Slovakia
    • 421.
    • Switzerland
    • 41.
    • Sweden
    • 46.
    • The rest of the worlds of the world have such an encoding:
    • Australia - 61.
    • Brazil - 55.
    • China - 86.
    • Cuba - 53.
    • Egypt - 20.
    • India - 91.

    Israel - 972.

    Japan - 81.

    Mexico - 52.

    Sri Lanka - 94.

    Taiwan - 886.

    Turkey - 90.

    UAE - 971.

    USA and Canada - 1.

    Call the Subscriber in the International Format The service is not cheap - so be prepared for the fact that if the conversation is planned long, after some time the telephone company will send an account on the round sum. To avoid this, you can make calls from a mobile phone, which has a tariff plan for such cases of life.

    One for everyone and everything for one

    The extension number is as follows: the incoming call is received for all employees "Main" number. The subscriber introduces the Robot PBX with the circle of his interests, the program will call the call where necessary. As a result, the incoming number is one for all customers, and all employees of the company - to its services. Just press the correct combination of buttons.

    Forwarding an incoming call to a specific employee can be performed in two ways. The first is an ordinary translation: the operator takes the call and either itself solves the subscriber's question, or switches it to a competent specialist. Similar translation is common practice in call-centers and technical support services.

    If incoming calls relate to a very wide range of issues, apply the translation with advice. At the same time, the worker who accepted the call will pre-give itself the extension number of colleagues and discusses the situation with it. This type of translation is often used by the secretaries. How to dial an extension number in the tone mode?

    Most modern wire phones have special switches indicated as "Pulse-Tone". If you are connected to a modern email PBX, which supports the tone mode, constantly hold this switch in the "Tone" position. If the tone mode is necessary for you only during calls to reference or similar services, it is not very convenient to use such a switch. It is faster to wear, and some devices at all react to changing this position only after the tube turns out to be laid and again removed.

    In the wireless phones, switching to tone mode is carried out through the menu. Only using this method when calling back help services is not very convenient. If your PBX does not support the tone mode, temporary switching is performed as follows: Call the help service in a pulse mode, press the "Star" button. After, all further keystrokes will cause a series of tone signals. When you put the phone, the phone will automatically switch to the pulse mode.,

    By calling on additional numbers from mobile phones, you do not need to switch to the tone mode. Even if you do not hear, they are still transmitted to the subscriber. If it turns out that there is no reaction to keystrokes, find the item in the phone menu that allows you to enable DTMF signals transmission, and activate it.

    Sometimes it becomes necessary to transmit tonal signals from wired phones, where there is no tone mode. This machine can be both a button and disk. In this case, switch your phone into such a mode so that the tonal signals can be distributed directly from the speaker.

    Many companies have an automatic service that responds to incoming phone calls. However, it is pretty uncomfortable when you are trying to call companies, and you have to wait to enter the subscriber number for the desired department or contact. The strongest thing is noticeable when you do not remember the supplement code and you must check the contact information to find it.

    Fortunately, the Android dial application allows you to program extension codes in the contact information. There are two different styles that you can use: pause or waiting. Read on if you want to know the differences and how to use each of them.

    What is an extension phone number?

    Council

    : If you cannot find the options below, you may need to open an additional menu of characters on your keyboard. In most cases, you can simply use the necessary punctuation marks in the alphabetical version of the keyboard.

    Principle of operation distribution services

    Extension numbers are just numbers that are added to the main telephone number. Typically, such extensions consist of 3-4 digits, but there are cases that companies have 6 and 7-digit codes.

    1. Option "Pause":
    2. If an external call from the client goes, then your main service number is added to the full number number. For example, if your main service phone 1234567, then you can indicate 1234567-130 so that the client gets to your department. Of course, provided that the code 130 belongs to you.

      On the numeric keypad, it may look like a comma (,) or "pause". Using this option means that when you type the number, the extension code is used automatically, after the call application detects that the subscriber phone responded.

    3. To use a pause, enter the number as follows: 8495-111-11-11.77, where "77" is an extension code that needs to be dial.

      Option "Waiting":

    4. The wait parameter looks like a semicolon (;) or "wait" on the numeric keypad. This option should be used when you call somewhere where you need to listen to the entire automated message before selecting the added code. You do not have to type an extension code, will pop up the window on the screen with an extension code and request to send it. The window will remain on the screen until you decide to send it or cancel the call.

      In this article, we would like to reveal such a question as to call from mobile to home. On her writing, we were inspired by questions on many forums, where users ask to describe the correct set of phone numbers in cases where you need to call mobile to home. Probably many users do not have difficulty in this process, but there are still subtleties in it, so you should familiarize yourself with the information we have prepared for you.

    5. If you are typing an extension number (special code) of an employee on a smartphone, then you cannot avoid automatic operators and their automated dialogs that occupy a long, and often precious for us, time. For the passage of data of automated operators, we will need when you use a symbol that denotes pause () or infinite wait (;).

    We will need a comma to perform a pause when set

    Open the phone application on your mobile device;

    Dial the main number

    Then click on the "*" symbol (asterisk) and hold it a couple of seconds until the comma appears instead of the stars. Such a symbol means pause for 2 seconds during the set. Make sure you hold the "*" symbol for a long time to turn it into comma. If, for example, you need to pause for 6 seconds before a set of an extra room, then, accordingly, you need to dial 3 of these commas; :

    Install the required pause in the form of a comma

    Now enter the code on your mobile phone after the comma; Now enter the code on your mobile phone after the comma; Now enter the code on your mobile phone after the comma;
    Enter the extension number after the comma Press the green "Call" button, and you can call an extension number from the smartphone. https://youtube.com/watch?v=kjdz_olkhuq Intercity communication format of mobile and stationary numbers Somehow left Alexander M. from the city of Yaroslavl to Moscow on affairs. And so urgently needed to contact my mother, and since the elderly man was an opponent of modern mobile, it used only a home stationary apparatus. As a result, the Son, who is already a bit from such "gadgets" a little confused in this situation - had to be born with the neighbors (the benefits were more advanced in technical terms). But now I encountered a problem, Alexander decided to figure out what the process of setting the phone when connecting mobile and home subscribers. Video instruction
    For long-distance calls, cities identifiers can be found in any address reference book. Also, many sites on the Internet will help to find the necessary information. For our part, we will indicate the most popular destinations in Russia: Region Moscow and the area 47. 495. Omsk
    381. Voronezh 473. St. Petersburg and Scope 812. Chelyabinsk
    Saratov 845. Novosibirsk 383. Rostov-on-Don 863.
    Tolyatti 848. Yekaterinburg 343. Ufa 347.
    Krasnodar 861. Nizhny Novgorod 831. Permian 342.
    Izhevsk 341. Samara 846. Volgograd 844.

    Yaroslavl

    485.

    1. Kazan 843.
    2. Krasnoyarsk
    3. 391. Ryazan

    491.

    How to call properly from mobile to home?

    Mobile and home numbers in their structure are very similar and for a call should be recruited in such a sequence:

    Code of the country

    (So ​​for Russia it is 8 or +7).

    Operator code for mobile and city code for home.

    Actually phone user :

    • (In mobile numbers, this is the last 7 digits, and at home - the number of numbers can vary from five to seven).
    • To dial a stationary phone number from a cellular to complete a complete set of numbers, unlike a set between two urban subscribers, when to call the country and city code set.
    • Before you make a call from the mobile, you need to make sure that the necessary amount of funds on the personal account must be required, since such calls are charged much more expensive than inside the mobile network.

    In Russia, there are differences in the domestic recruitment, depending on the location of the subscriber.

    Next follows the country code. Next follows the country code. Next follows the country code.
    Call from the same city where the contact is located without the use of international format - just before the city identifier to put the figure 8. The long-distance format is necessary for left subscribers beyond the region. How to dial home in international format? Greece thirty To call mobile to home, in the period when you are outside the country, you need to have a special order, which is designed according to international norms. 7
    The code of the city of foreign power (for a set of home users) or cellular operator, followed by the subscriber. And in graduation - actually the number of mobile communication subscriber itself. Portugal 351. In the Russian Federation, home numbers are gained as follows. XXX XX XX - When you need to call home on home (the coding of the country and the city) is descended.
    8 (UU) XXX XX XX - is recruited with a long-distance connection of mobile and stationary, where UU is the "address" of the city. +7 UU XXX XX XX - a combination of a stationary subscriber in international format (+7 - International Code of Russia). Romania 40. The same principle when you need to call the home apparatus registered abroad. Here are some codes of popular destinations: Armenia
    374. Kazakhstan Kyrgyzstan. 996. Azerbaijan 994.
    As for the encodings of countries, numerous telephone directories will come to help, which are in any post office. Also similar information saturated many sites on the expanses of the World Wide Web. For example, here are some codes of the CIS countries and the Baltic States: United Kingdom 44. Italy 39.
    Latvia 371. Hungary 36. Belorussia 375.
    Georgia Kazakhstan 995. Lithuania 370. 1
    China 86. Norway 47. Austria 43.

    Ukraine

    380.

    Croatia

    In the tonal mode, the phone calls the subscriber by transmitting the signal at a certain frequency, where each digit is assigned its frequency.

    Phones with an additional subscriber began to appear due to the expansion of the range of services offered by telephone equipment manufacturers. In the office of any enterprise, you can now install a mini-automatic telephone station, which will have a basic number and several hundreds of additional, which allows not only to provide telephone communications to all employees of the enterprise, but also makes their work more ordered, logical, and ultimately more productive .

    1. Modern mini PBX
    2. - This is a high-tech product that allows you to work with certain programming and settings without the participation of the operator, in automatic mode to conduct dialogs with subscribers, offer them to choose to connect with one or another additional subscriber.

    We will also have to master and take such an additional service service. So that it was simple and understandable, it is necessary to imagine a fairly simple algorithm of the telephone network, where there are additional subscribers. The main subscriber is one, and the added is fixed or directly at a specific employee, or, which is more often for a specific function.

    The most remarkable example, perhaps, can serve any large telephone company, such as MTS, Beeline, MegaFon, etc. By calling any of these companies, you will hear the auto operator's answer, which will report where you called, and will suggest to gain one of the additional numbers depending on the purpose of your call. In addition, he will suggest you to wait for the operator's answer, with whom you can talk "live" and whose broader powers than the answering machine.

    Knowing an additional "callsign" of a particular employee, you will just be asked to ask the operator to connect with this additional "character". The same communication systems are established in our time in all major banks, major public organizations, in the communal services and other services.

    Mobile phones that we use are already working in a tonal mode, i.e., we do not need to switch to the tone mode, we do not need, and by following the tip of the operator or answering machine, click on your phone or another digit phone. In some cases, you will need to press the "asterisk" or "lattice". This will tell you the operator or auto operator of the subscriber to whom you called. Step-by-step action Understand the added numbers is completely simple: Examine the telephone organization where you are going to call. If it consists of two parts, the extension number will be specified at the end of the main in brackets, or designated as "ext.". Dial the main phone and wait for the operator's answer. If you are answered by a "alive" operator, then you are in the dialog with him to connect it to the subscriber with the subscriber you need, calling him extra numbers, or express the request to connect with a specific person, department or separation. If the auto operator respives, then listen to it to the end and follow the options offered by them. For example, it can be proposed: "To connect to the client work department, press" 2 ", etc.

    Israel

    372.

    USA

    Uzbekistan

    998.

    Mobile phones are the most convenient and demanded system of communications. This does not deny the need for household apparatus, which are still using many citizens. Periodically, it becomes necessary to call homemade to mobile inside the city, by intercoffee or abroad.

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